Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information at Salinas Physical Therapy / Sports Medicine. By using our website or engaging with our clinic, you consent to the practices described below.

Information We Collect

Personal Information You Provide

When you fill out forms on our website, call our clinic, or visit in person, we may collect:

  • Your name, phone number, and email address
  • Date of birth and relevant health information
  • Insurance and billing details
  • Any other personal data you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically gather:

  • Your IP address and browser type
  • Device and operating system information
  • Pages visited and time spent on our site

This information helps us improve user experience and website performance.

How We Use Your Information

We may use your information to:

  • Provide physical therapy and related healthcare services
  • Communicate with you about care, appointments, and inquiries
  • Verify insurance and process billing or payments
  • Improve our website functionality and service delivery

We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA Compliance

As a healthcare provider, Salinas Physical Therapy / Sports Medicine complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled with the utmost care and confidentiality.

We only share your PHI:

  • With your consent
  • To coordinate treatment or secure payment
  • As required by law or for public health and safety purposes

You have the right to access and request corrections to your health records at any time.

Third-Party Services

We may use trusted third-party services (such as Google Analytics) to understand how visitors interact with our site. These services may collect non-identifying data including browser type, referral source, and page visits.

Our website may also contain links to third-party websites. We are not responsible for their privacy practices or content.

Data Security

We implement industry-standard technical and administrative measures to protect your information. While no system is completely secure, we take all reasonable steps to safeguard your personal data from unauthorized access, use, or disclosure.

Cookies

Our site may use cookies to enhance user experience. You can manage or disable cookies through your browser settings. Please note that some site features may not function properly if cookies are disabled.

Your Rights and Choices

As a user of our services, you have the right to:

  • Know what personal data we collect and how it’s used
  • Request access to or corrections of your data
  • Request limitations on how we use or share your information
  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

We do not knowingly collect personal data from children under 13 through our website. If you believe we have received such information, please contact us so we can promptly delete it.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. We encourage you to review this policy regularly. Your continued use of our services indicates your acceptance of any updates.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Salinas Physical Therapy / Sports Medicine
Phone: (714) 695-1566
Address: 23655 Via Del Rio, Suite C, Yorba Linda, CA 92887
Email: info@salinaspt.com