Frequently Asked Questions / Forms

Here are a few commonly asked questions we hear from our clients.
What happens during my first visit?
Answer
When you arrive, the administrative staff will collect your new patient forms (which can be found on our FAQ/Forms page) and make copies of your insurance cards and photo ID. Once that is completed, the physical therapist will perform a thorough evaluation of the injury/ problem area that is being treated. Following the evaluation, a treatment plan and your goals will be discussed with you to clarify your expectations. We typically begin treatment on the first day, so it is important to wear the appropriate clothing.
What do I need to bring with me?
Answer
Aside from your new patient paperwork, insurance cards, and photo identification, nothing else is needed!  If you have not downloaded and completed your paperwork, arrive 15 minutes before your appointment time, so your therapist can maximize your time. Clean towels and bottled water will be provided for your convenience.
Request Appointment

NEW PATIENT FORMS

Download Here

How should I dress?
Answer
You should wear loose-fitting clothing, to make the evaluation and treatment easier and more comfortable. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose-fitting shirt and pants, so we can perform a thorough examination.
How many visits will I need?
Answer
This is highly variable. Depending on your diagnosis, the severity of your impairments, and your past medical history, you may need one visit or you may require several weeks of care. You will be re-evaluated periodically and we will provide you with a progress report with our recommendations for when you see your doctor.

ADOBE READER

Our forms are PDF files. In order to download and print them, you’ll need the free Adobe Acrobat Reader program

iPad/iPhone   Android   Desktop
Why is physical therapy a good choice?
Answer
More than half of all Americans are suffering from pain. However, many do not know that physical therapists are well equipped to not only treat pain but also its source.

Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the disorder and relieve the pain.

Is physical therapy painful?
Answer
For many patients, one of the primary objectives is pain relief. Our approach is based on the well-understood healing model. After an initial injury, during what we call the acute-inflammatory phase, the treatment can be slightly painful. This is when the tissues are healing and inflammation is present. We take extra care during this phase to nurture the injury. Ultimately you may experience some pain, but we do everything we can to make the process as comfortable as possible.
What can I expect from the treatment?
Answer
After a thorough, initial evaluation your therapist will design a treatment program based on the injury or problem.  Our goal is to help improve and restore physical impairments caused by a disease, injury, or surgical procedure.

Your therapist will then deliver the “hands-on treatment” and may use treatment modalities to control pain if needed. Our trainers will closely monitor your exercise program to assure you are performing them correctly. We use a variety of manual therapy techniques including soft tissue and joint mobilization techniques, myofascial release, therapeutic massage, x-fiber massage and will only be performed by our licensed therapists.

Through our education, you will learn to manage your injury/problem while performing your activities of daily living. Home exercises are given to compliment the exercises given in the clinic so that you can continue the healing process at home.

Each visit will begin with a dialogue between you and your therapist regarding how you responded to the previous treatment, any new exercises and your home exercise.

Can I go to any physical therapy clinic?
Answer
In most cases, you have the right to choose any physical therapy clinic. Our practice is a provider for many different insurance plans.

The best thing to do is give us a call at (714) 695 – 1566 and we will attempt to answer all your questions.

Is a prescription from a doctor needed?
Answer
In most cases, you do not need a referral from a doctor, except for Medicare which requires a signed plan of care for you to begin therapy. It is cost effective if you choose to come directly to us. In some cases, we may recommend you see a physician. However, we do know several reputable doctors in the area and we can call them on your behalf.
What insurance providers do we accept?
Answer
We accept most all major PPO plans, Workers’ Compensation, Auto Insurance, and Medicare Part B plans. If you aren’t in network with us or don’t have insurance, we will gladly arrange a cash arrangement.

Get Directions

23655 Via Del Rio, Suite C
Yorba Linda, CA 92887

 Office Hours

Monday-Friday: 7:30am -7:00pm
Saturday: Closed
Sunday: Closed

 Phone: (714) 695-1566
 Email: [email protected]
 Fax: (714) 695-1553
Subscribe to our newsletter

Request Appointment